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A brew of marketing and advertising news for your insatiable knowledge palette

5 Easy Ways to Thank Your Customers This Thanksgiving

By Jenna Bruce on Mon, Nov 23, 2015 @ 09:26 AM in customer service

Besides being a day to stuff our faces and fall asleep in the middle of the afternoon, Thanksgiving is a time to reflect and give thanks for all of the wonderful things in your life. While it may be obvious that you should be thankful for your...

Adding kindness to your customer service works

By Amy Xiong on Tue, Mar 27, 2012 @ 08:39 AM in customer service

We’ve all experienced horrible customer service and shared those horrible experiences with our family, friends and coworkers, who then pass our horror stories to people they know. The various advertising and marketing mediums helps get brand names...